Legal

Privacy Policy

Version 2026-11-01, effective November 1, 2026.

GatherGram ("we", "us") runs a wedding hub: guests at a wedding share photos, write messages for the couple, like each other's posts and play trivia, and a screen at the venue shows what they share. This policy explains what personal information we collect, why, who can see it, how long we keep it and how to delete it. Questions: info@gathergram.app.

Who this covers

• Hosts: the couple (or someone they ask) who create an account and an event.
• Guests: people who join an event from its link or QR code.
• Moderators: people the couple gives a moderator link to (for example a planner or an MC).
• Visitors of this website.

What we collect

• Hosts: name, email address, phone number, password (stored only as a one-way hash), the event's details (the couple's names, date, time, time zone, venue, description, cover photo and colour), trivia games, settings, and when you accepted these terms and which version.
• Guests: the name you type when you join, the photos and messages you share, your likes, your trivia answers and scores, and reports you make about content. We do not ask guests for an email address or a phone number.
• Moderators: the label the couple gives the link (for example "MC") and the moderation actions taken with it.
• The venue screen: a pairing code and when the screen was last online. No personal information.
• Technical information: to keep the service safe we use your IP address and request details for a short time (for example to limit repeated sign-in attempts), and we keep server logs. Error reports are sent to our error-tracking provider with personal information removed.
• Website visitors: what you send through the contact form (name, email, phone, role and message), and, only if you allow it, analytics about your visit.

Photo files can contain information your phone adds, such as when and where the photo was taken. Other guests and the venue screen are shown resized copies; the original file is stored privately and is not available from any public address.

How we use it

• To run the event: show photos, messages, likes and trivia to the people at that wedding and on the venue screen.
• To check content before it appears: messages and photos are checked automatically (by our own filters and by an automated content-safety service) and may be held for the couple or their moderator to review.
• To run host accounts: sign-in, password reset and emails about content waiting for review.
• To keep the service secure, prevent abuse, fix errors and answer support requests.

We do not sell personal information, we do not show advertising, and we do not use your photos or messages to train AI models.

Who can see what you share

• Anyone who has the event's link or QR code can join the event. Guests at the event and the couple see guests' names, photos, messages, likes, trivia names and scores.
• Approved photos and messages, with the guest's name, can appear on the screen at the venue.
• The couple and their moderators see content waiting for review and reports.
• Our service providers process information on our behalf only to run the service (see below).
• We may disclose information when the law requires it.

Service providers

We use these providers to run GatherGram. Some are outside your country, so your information may be processed there.

• Our hosting provider (application servers and database).
• Cloudflare (photo storage and processing, the websites, network security).
• Ably (real-time updates to phones and screens).
• OpenAI (automated checks of messages and photos before they appear).
• Resend (emails to hosts).
• Sentry (error reports, with personal information removed).
• HubSpot (this website's contact form) and Google Analytics (this website, only with your consent).

How long we keep it

• An event and everything in it are kept until the couple deletes the event, or until a retention period we announce for events ends.
• Photos removed by the couple or a moderator stay hidden and their files are deleted 30 days after removal.
• When a guest deletes themselves, or a host deletes an event or their account, the information is removed from the service at once and the files are deleted from storage within hours. Copies in our encrypted backups are deleted when those backups expire.
• A host account is kept until the host asks us to delete it.

Your choices

• Guests can delete their photos, messages and profile at any time: in the event, open your profile, choose Edit, then "Delete me from this wedding". Likes you gave and your trivia scores stay, shown as "Former guest". You can also delete single photos and messages.
• Hosts can delete an event, and everything in it, from the dashboard. To delete your account, or for any other request about your information (access, correction or deletion), email info@gathergram.app. We answer within 30 days.
• Guests who can no longer open the event (for example on a new phone) can email us with the event and what they shared, and we will delete it.

Children

GatherGram is not meant for children to use on their own. Hosts must be adults. Guests under 16 should take part only with a parent's or guardian's permission. Photos shared at a wedding may show children; the couple or a parent can ask us to remove any photo, and the couple can remove it themselves.

Cookies and local storage

The guest app, the dashboard and the venue screen keep a sign-in token and a few preferences in your browser's local storage so you stay signed in. This website uses analytics cookies only if you allow them. See our Cookie Policy.

Security

Connections are encrypted, original photos are stored privately, and every request is checked against what that person may see. No system is perfectly secure; if something goes wrong that affects your information, we will tell you as the law requires.

Changes

We will publish any change here with a new version number and date. Hosts are asked to accept a new version the next time they sign in.

Contact

For privacy questions and requests, email info@gathergram.app.